Terms & Conditions

Welcome to Cradle of Joy. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General

These terms apply to all visitors, users, and customers of Cradle of Joy (cradleofjoy.co.za). We reserve the right to update these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

2. Products

We make every effort to display product colours, sizes, and descriptions accurately. However, we cannot guarantee that your device's display will reflect exact colours. All products are subject to availability.

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices at any time. In the event of a pricing error, we will contact you before processing your order.

4. Orders & Payment

Orders are confirmed only upon successful payment via PayFast. We accept major credit/debit cards and EFT. You will receive an order confirmation email once payment is processed.

5. Delivery

We deliver across South Africa. Delivery times and fees are displayed at checkout. We are not responsible for delays caused by courier services or circumstances beyond our control.

6. Returns & Refunds

Please refer to our Refund Policy for full details on returns, exchanges, and refunds.

7. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

8. Intellectual Property

All content on this website, including logos, images, and text, is the property of Cradle of Joy and may not be reproduced without written permission.

9. Limitation of Liability

Cradle of Joy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by South African law.

10. Governing Law

These terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.